PuppyFind
Reviews and Complaints
This company appears to be run by ASPCA or HSUS
When it was puppyfind.com it was great but since the changing to puppies.com it appears it has been bought out by a Rescue organization that is against breeders and want to push rescue. They even have a page stating they are 501c and asking for donations.
it was in big letters at top of page but now its at bottom of site link Adoption. This new site so far does not seem to want to see breeders sell pups but make them go out of business. They also ask for drivers license and social security numbers when the site first started operating under the new puppies.com. BEWARE they may even be set up to steal personal info who knows where they are operation actually really is located.
Could be India or China.
They have made it impossible to list or advertise on site. Once you pay monthly rate your ads never show up in search.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpammed
I paid for a puppy for $700 from pets usa in San Diego CA. They said that the $700 include shipping.
Then all of a sudden they needed $650 more for shipping said I would give me all back. I sent them them the money. Well I supposedly gave united air global the money, but nothing was done. Paypal declined my claim.
They gave me 4 different emails to send. The man told me to *** " in a text message. Now the vendor said he would return my $700 but never has. He threatened my life saying that I would die and sent me a voodoo vedio.
Never heard from him since. Paypal won't help me.
I have every message of conversation between both of us. I am out $1350.00 and nobody wants to help me with this transaction.
- Spammer
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCan't log into account
They finally emailed me and said my account was hacked? How is my account getting hacked when you are suppose to have a secure website?
Thats just ridiculous !!! I paid $30 and nobody text me about my puppies yet.
When I caa as pled the 800 number, nobody ever answers the dam phone. I hate emailing people, I like talking to a real person and no emailing or at least have somebody call me back.
- No protection to customer
User's recommendation: Don’t sign up , their accounts are not secure
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDouble charged membership
Preferred solution: Full refund
THEY REDID THEIR WEBSITE AND IT IS NOW GARBAGE
THEY REDID THEIR WEBSITE AND IT IS NOW GARBAGE. Who takes the number one puppy listing site and changes it? ***
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaScammers and More Scammers....
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my subscription
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Piney, MissouriRequesting a selection for a new breed
- Nice site for legit folks to advertise
- Can look for dogs in your state or surrounding states
- Large selection of pups
- You can not reach them by phone
Preferred solution: As stated earlier
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan not access my account
Preferred solution: Like to access my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany removes bad reviews
We recently wrote a bad review on this site on a breeder, Jill Crouch. About the fact, we have bought 2 huskies from her.
The first is three years old and has had cataracts issues before she turned one, and now she has skin issues with hair loss. Now our youngest is not even one yet and has been into vet more than the oldest one's whole life because of UTIs three of them to be exact, and the first one was pretty bad. And the breeder, buyers beware, is so high every time we went there.
The basement is where she keeps the litters with the moms in kennels, filthy is an understatement the litters lay in their own wastes. With all that said puppyfind.com removed our review said we need all this documentation to keep it up and now we know why no one has any bad reviews this site only cares about the breeders not the actual consumers.
- Will remove negative reviews
Preferred solution: Let the company propose a solution
User's recommendation: Don’t use this site
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe company removes negative reviews no matter how much documentation you send
As the header states. I bought from a breeder, Sara Hulshof, on the site who sold me a dog that nearly died within the first week from coccidia and hookworms and needed several blood transfusions and an extended stay in the hospital.
The breeder denied any responsibility when I spoke to them, so I left a review on puppyfind to let others know about my experience. It was disputed and taken down by the breeder and puppyfind requested documentation of my claims. Fair enough, I sent what they asked for. Then they asked for more, so I sent that as well.
This was back in early December of 2020.
It is now may 2021 and they are still looking for new angles to take my review down, even stating it is my final chance to leave a review for the breeder. If you find a breeder on puppyfind, make sure you have multiple sources to check for the truth about them.
- Do not protect consumer
- Will not help you when you have a problem
- Will remove negative reviews
Preferred solution: Leave my review for the breeder up, I have provided documentation every time you've asked.
User's recommendation: Look elsewhere, but if you choose to use this site. Check out the breeder on other sites, as this site will remove negative reviews.
Scammed
Preferred solution: Let the company propose a solution
User's recommendation: beware of scammers. don't put deposits down on pets
Am interested in diamond or shadow Italian greyhounds for sale in sun city Arizona. Forty libby
Problem uploading photos
User's recommendation: When you pick your photo to use, also click upload photo before clicking continue even though you already picked the photo
Cancel paying my account
Preferred solution: Full refund
User's recommendation: Better and reachable customer service
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It's unfortunate a scammer gained access to your account. The website is secure.
Scammers usually gain access through phishing emails to get your login information. We are an email based website so that we can keep our prices low for our members, so we do not have a call center.
Please contact customer support for with any questions by clicking the Contact button at the bottom of the website and they will be happy to assist you. Puppies.com Support
Hello, It's unfortunate that a scammer gained access to your account. The website is secure, but scammers use phishing emails to gain access to users accounts.
We are an email based website to keep our prices low for our customers, so we do not have a call center.
If you have additional questions please click the Contact button at the bottom of the site for customer service. Puppies.com Support